Need to cancel?

You may cancel your booking at least 7 days before your class for a full refund.

If you need to cancel urgently with a shorter notice, we can offer a free re-booking but unfortunately not a refund.

The absolute latest cancellation can be done at least 24 hours before your appointment to qualify for a free re-booking.

Cancellation requests can be emailed over to or you can call us on 01223 429 999.


If you don’t cancel at least 24 hours prior to your booking, unfortunately you will lose your booking and fee.

If we require to cancel your appointment for any reason, we will be in touch with a reasonable amount of notice.

All bookings are bespoke and require a trainer to be present, so cancelations should be done with as much notice as possible to avoid unnecessary trainers being present for a class with no-one to teach!

Under extreme health conditions or unforeseen circumstances, we may reconsider at our own discretion – however we will
request an official report of some-sort to action a free rebooking if accepted.